Please share this communication with the person / department / service provider responsible for configuring and managing your e-mail domain and systems.

With POPIA and privacy legislation being enacted worldwide and the marked increase in cybercrime, Discovery is enhancing its security posture by taking further steps to protect client data.

Since we take the protection of our clients’ digital lives seriously, we will be placing additional security measures in the flow of information between Discovery and third parties.

As a valued partner of Discovery, we would like to invite you to join us in ensuring the safety of our organisations and mutual clients.

What are we doing?

As of 1 July 2021, Discovery will be enforcing TLS (Transport Layer Security) across all our email communication channels and perform additional verification checks on sender email domains.

TLS will encrypt the email communication channel ensuring the privacy of all data that passes through it while verification checks will ensure that the emails being sent to us are not being spoofed by malicious actors.

What does it mean for you as a partner?

For our mutual benefit, we recommend that you also enforce these additional security controls by enforcing TLS between yourselves and Discovery and implement the appropriate verification protocols on your email domain. These might include Domain-Based Message Authentication Reporting and Conformance (DMARC), Sender Policy Framework (SPF) and DomainKeys Identified Mail (DKIM). The Discovery Group has implemented these protocols; however, both parties will need TLS for effective application.

Find more detailed information on the implementation

If you need further information, please contact us at  If you choose not to partner with us, emails you send us will be received, but emails with encrypted attachments will be quarantined. This may delay us in servicing your email. We therefore recommend that you join our trust model.


Group Information Governance and Security